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PRIVACY PROTECTION

06.10.2025

1. Invisible from the Outside – Discreet Delivery by Default

We believe privacy starts at your doorstep.

  • Packaging: All dolls are shipped in plain, sturdy boxes with no indication, category, or product type.

  • Labels: Shipping labels include only the necessary information for delivery—never the contents inside.

  • Warehouse Protocols: Our warehouse team follows strict guidelines to avoid any packaging errors or accidental disclosures.

🟨 Result: Not even your courier will know what’s inside the box.

2. Your Data Belongs to You – We Keep It That Way

Your personal data is handled with maximum care and protection.

  • No Third-Party Sharing – Ever: We will never trade, sell, or provide your data to advertising platforms, mailing lists, or third-party affiliates.

  • Encrypted Data Systems: All data (including your name, contact info, order history, and payment details) is stored within a military-grade encryption framework.

  • Internal-Only Access: Only authorized team members can access order data, and only when necessary to fulfill or support your purchase.

  • Strict NDAs: All Nianta employees across departments—logistics, support, factory—are bound by legally-enforceable confidentiality agreements.

🟨 Result: Your information stays strictly between you and Nianta.

3. Logistics with Privacy in Mind

Shipping a personal item across the globe requires sensitivity—and we’ve prepared for it.

  • Carrier Contracts: Our logistics partners are bound by non-disclosure clauses, and instructed to treat all Nianta parcels as private cargo.

  • Minimal Disclosure for Customs: When legally required to declare goods (e.g. customs inspections), we use generic product classifications like "mannequin" or "resin art item" to minimize exposure.

  • Optional Hold-For-Pickup: Upon request, we can arrange for your package to be held at a pickup point, avoiding delivery to your home or office.

🟨 Result: From factory to final mile, your privacy is built into every step.

4. Secure Payment & Order Systems

We work with world-class payment gateways to ensure your transactions are confidential and secure.

  • All payments are processed via SSL-certified platforms such as Stripe, PayPal, or encrypted credit card processors.

  • Your card information is never stored on our servers.

  • All order confirmation emails are discreet and contain no sensitive product references.

🟨 Result: Confidential purchases, encrypted every step of the way.

5. You’re Always in Control

If at any point you want to update, delete, or inquire about your personal data, our team will respond promptly and transparently. We comply fully with GDPR, CCPA, and international privacy laws.

🟨 Your data. Your decisions. Always.