Payment Policy

Payment Methods

We accept the following payment methods:

  1. Credit/Debit Cards:

    • Visa, MasterCard, American Express, JCB.
  2. PayPal and PayPal Later (Installment Payment):

    • When you select PayPal at checkout, you will be redirected to the PayPal site to complete your purchase. PayPal Later allows eligible customers to split payments into installments, making shopping more convenient.
  3. Google Pay and Apple Pay:

    • Seamless and secure checkout with Google Pay and Apple Pay, available for supported devices.
  4. Bank Transfer for Wholesale Orders:

    • For large-volume wholesale orders, we support direct bank transfers. Please contact our customer service team for bank payment details and assistance.

Important Notes

  • If your card transaction is approved, the amount will be reserved immediately, and you will receive an order confirmation email.
  • If your card transaction is not approved, your order will be canceled. Please contact your bank or card provider for assistance.

Common Credit Card Payment Issues

  • 3D Authentication Issues: If you encounter 3D authentication failure during the payment process, we recommend trying another credit card.
  • If the issue persists, please contact our customer service team. We can offer bank transfer payment as an alternative.

Payment Security

At Nianta, we prioritize the security of your payment information:

  • All transactions are protected using Secure Socket Layer (SSL) encryption technology.
  • Look for the padlock icon in your browser bar to verify SSL is enabled. Click on it for details about the SSL certificate.
  • Nianta is registered with Cybertrust, ensuring your data remains private and secure.

Additional Verification for EU Payments

If your card issuer is based in the EU, additional payment verification may be required under the Second Payment Services Directive (PSD2):

  • You may be redirected to a secure page to provide additional information or asked to authorize the payment via your mobile device.
  • Once verification is complete, you will return to Nianta to finalize your order.

Contact Us for Assistance

If you have any questions about payment methods or require further assistance:

Our customer service team is available Monday through Friday to support your inquiries.